Warning Server Agents Event Id 1123.

Applies to: Microsoft SQL Server 2000 Standard Edition SP4
 

Error Message.


Event Type: Warning
Event Source: Server Agents
Event Category: Events
Event ID: 1123
Date: 11/18/2008
Time: 8:59:56 PM
User: N/A
Computer: SQLSrvr
Description:
System Information Agent: Health: Post Errors were detected. One or more Power-On-Self-Test errors were detected during server startup.
[SNMP TRAP: 6027 in CPQHLTH.MIB]
Data:
0000: 2f
0008: 01
0010: 00
0018: 00


Problem Description.

We ran into this warning message on a HP Proliant DL360 G4 Intel Xeon Processor 3.40 Ghz, 4 GB DDR SDRAM, Smart Array 6i, with Windows Server 2000 SP4 installed.

The server just stopped responding and we were not able to connect to the server using Remote Desktop.  We had to force the shutdown then restart it.


Cause.

The storage subsystem may be the origin of the problem. This error may be caused by a battery failure on the Smart Array or failure on the disk drives.
 

Solution.

In our case, we removed and replaced all disk drives of the array and the warning did not appear again.

However, we suggest you follow the following steps:

1) Download and apply the latest firmware to the Smart Array.
2) Open the HP Integrated Management Log (IML).
3) If you find any errors contact HP support.

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